Privacy Policy and Terms of Service
Protecting your private information is our priority. This Statement of Privacy applies to Livius and associated websites and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Livius include all assets owned by Livius. By using the Livius website, you consent to the data practices described in this statement.
Collection of Your Personal Information
Livius may collect personally identifiable information, such as your name. If you purchase Livius ‘s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by Livius. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Livius website. Livius encourages you to review the privacy statements of websites you choose to link to from Livius so that you can understand how those websites collect, use and share your information. Livius is not responsible for the privacy statements or other content on websites outside of the Livius website.
Collection of Your Personal Information
Livius collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Livius may also use your personally identifiable information to inform you of other products or services available from Livius and its affiliates. Livius may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Livius does not sell, rent or lease its customer lists to third parties.
Livius may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
Livius may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Livius, and they are required to maintain the confidentiality of your information.
Livius may keep track of the websites and pages our users visit within Livius, in order to determine what Livius are the most popular. This data is used to deliver customized content and advertising within Livius to customers whose behavior indicates that they are interested in a particular subject area. Livius will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Livius or the site; (b) protect and defend the rights or property of Livius; and, (c) act under exigent circumstances to protect the personal safety of users of Livius, or the public.
Use of Cookies
The Livius website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Livius pages, or register with Livius site or services, a cookie helps Livius to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Livius website, the information you previously provided can be retrieved, so you can easily use the Livius features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Livius services or websites you visit.
Children Under Thirteen
Livius does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out and Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Livius by contacting us here:
www.Liviusprep.com
info@liviusprep.com
(800) 428 8378
Refund Policy
If tutoring packages are cancelled prior to the start of the first session, students will receive a full refund. Students who withdraw after the first session but before the second, will receive a full refund minus $150 for the cost of materials. Refunds will take up to 30 days to process. There is no refund for cancellations after the second session, however a pro-rated credit will remain on the student’s account to use for any services, online or in-center, at any time. Credits may be transferred to a family member and never expire.
Absence/Make-up Policy
It is crucial to prioritize these tutoring or counseling sessions. If students need to reschedule a session, please email scheduling@liviusprep.com at least 24 hours prior to the scheduled session to cancel without penalty. Cancellations after that point may result in that session counting towards credit on your package.
Behavioral Expectations
Livius Prep participants are expected to conduct themselves with appropriate classroom behavior. We do not condone inappropriate or harmful behavior (physical or verbal) towards our staff or other students. In accordance with this behavior policy, we will notify parents of infractions as soon as we learn about them.
Livius Directors exercise discretion in imposing consequences for student misbehavior. When necessary, we will implement disciplinary measures as deemed appropriate.
Livius reserves the right to withdraw a student from programming for repetitive incidences of disruptive or harmful behavior, for repeated violations of classroom rules, or for any instance of egregious conduct/behavior.
For ongoing problematic conduct from any Livius participants, we may elect to withdraw that student from a specific class, or all classes, for which they are currently enrolled. Livius also reserves the right to remove a student from program participation for an extended timeframe if his/her conduct is egregious. Remaining tuition is not refundable.
Livius also reserves the right to withdraw a student from programming if parents and/or caregivers do not adhere to what we deem to be appropriate and civil behavior with Livius Instructors, student participants, and/or the Livius Directors. Remaining tuition is not refundable.
Changes to This Statement
Livius will occasionally update this Statement of Privacy to reflect company and customer feedback. Livius encourages you to periodically review this Statement to be informed of how Livius is protecting your information.